Return conditions<\/p>\n\n\n\n
1.1 We are responsible, in accordance with Articles 1641 to 1649 of the Dutch Civil Code, for the hidden defects in the Products supplied by us. The system of hidden defects does not apply if you were aware of these defects at the time of concluding the Agreement. You are therefore entitled to repairs if, after delivery, you discover a hidden defect in the delivered Product, in accordance with the legal regulations.<\/p>\n\n\n\n
1.2 The warranty for hidden defects does not apply to:<\/p>\n\n\n\n
1.3 Once you or a third party appointed by you receives the Products, you are obliged to carefully examine the Products. If a Product is affected by a defect, visible or invisible, and you wish to have it repaired, replaced or refunded, you must notify us within seven (7) days of discovering the defect. You must substantiate your request sufficiently. If your request does not contain sufficient evidence, your request may be rejected.<\/p>\n\n\n\n
1.4 The Products affected by a visible defect<\/em> must be returned to Flexfurn (Essenschotstraat 5A, Industrial Zone Ravenshout, 3980 Tessenderlo), always in their original condition, including their packaging, accessories and documentation and always accompanied by the original invoice or a valid proof of payment. Any failure to meet this obligation will be reduced proportionately upon reimbursement.<\/p>\n\n\n\n 1.5 The Products affected by a hidden defect<\/em> must be returned to Flexfurn (Essenschotstraat 5A, Industrial Zone Ravenshout, 3980 Tessenderlo), in their current condition, including their accessories and documentation and always accompanied by the original invoice or a valid proof of payment. Any failure to meet this obligation will be reduced proportionately upon reimbursement.<\/p>\n\n\n\n 1.6 The return of a non-conforming or defective Product (both visible and hidden defects) is always at your risk. The costs of return are at our expense, provided that the Customer meets the warranty conditions. We will provide you with a return slip or arrange for the collection of the defective Product. The Customer who wrongly returns a Product to us will be responsible for the costs. In any case, we recommend that you return these Products by registered post and with insurance, to avoid the risks of loss and theft. This return must be done at the latest within seven (7) calendar days after communication.<\/p>\n\n\n\n 1.7 If the above conditions are met, you are firstly entitled to a free repair or replacement, depending on the situation. Only if the repair or replacement is excessive or impossible or cannot be carried out within a reasonable period, are you entitled to a full or partial refund. You will have to substantiate this in a clear and well-founded manner. The resulting compensation can never be greater than the amount invoiced to the Customer.<\/p>\n\n\n\n 1.8 We would like to emphasize that returns are only accepted if the product is damaged upon receipt. Unfortunately we cannot accept returns based on personal taste or preference. If the Products were wrongly returned because the above conditions were not met, we will resend them to you. You will be responsible for the costs of this return. In that case, we are free to store the Products with third parties at your expense and risk as long as these return costs have not been paid. \u00a9 2019 deJuristen ICT law & intellectual property (<\/em>http:\/\/www.ictrecht.be<\/em><\/a>). The information provided (general terms and conditions, privacy statement and disclaimer) is legally copyrighted, so that the information may not be reproduced or communicated without the prior written permission of deJurists (<\/em>contact@dejuristen.be<\/em><\/a>). All applicable intellectual property rights are therefore retained.<\/em><\/p>","protected":false},"excerpt":{"rendered":" Return conditions 1.1 We are responsible, in accordance with articles 1641 to 1649 of the Dutch Civil Code, for hidden defects in the Products delivered by us. The system of hidden defects does not apply\u2026<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4889","page","type-page","status-publish"],"yoast_head":"\n
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